Frequently Asked Questions

We offer a wide range of rugs including hand-knotted, hand-tufted, machine-made, vintage, oriental, Persian, shag, wool, jute, and indoor/outdoor rugs. Our collection suits various styles, from modern to traditional.

Yes, we offer custom sizing for select rug styles. Please contact our team for details on materials, lead times, and pricing.

As a general guide:

• Living room: Leave 18–24 inches between the rug and walls.

• Dining room: Choose a rug that extends 24–30 inches beyond the table on all sides.

• Bedroom: A rug should frame the bed and extend beyond the edges. Feel free to ask our team for personalized advice.

Yes, we offer sample swatches for many of our rugs so you can see the colors and textures in person. Please inquire about availability and shipping.

We accept returns within 14–30 days (depending on product type) if the rug is unused and in original condition. Custom and final-sale rugs are non-returnable. Please see our Return Policy page for full details.

Yes, we offer professional rug cleaning and repair services for most rug types. Contact us for a quote and service details.

• Vacuum regularly without a beater bar.

• Rotate every 6–12 months to ensure even wear.

• Use rug pads to extend the rug's life and prevent slipping.

• Blot spills immediately and avoid rubbing.